Short answer
Use neutral language that invites process, documentation, and HR coordination rather than pressure or skepticism.
See safer ADA accommodation conversation examples for managers and analyze your own wording before sending it.
Use neutral language that invites process, documentation, and HR coordination rather than pressure or skepticism.
A dismissive or rushed tone can make a routine accommodation conversation sound hostile or non-compliant.
We cannot keep making exceptions, so let me know if you can really do this job.
Let's discuss the job requirements, any support that may be needed, and the appropriate accommodation process with HR.
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