Short answer
Good documentation records facts, dates, expectations, prior coaching, and next steps.
Create employee documentation that is factual, objective, and easier to defend.
Good documentation records facts, dates, expectations, prior coaching, and next steps.
Poor documentation can make a valid concern look inconsistent, personal, or retaliatory.
The employee is unreliable and always has excuses.
The record should describe the dates, expectations, observed gaps, and any follow-up steps discussed.
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