Frequently Asked Questions
Got questions about our compliance model, data security, billing, or FMLA/ADA regulations? Browse our detailed documentation answers below.
Detailed Wording Compliance & Product FAQ
Find immediate answers regarding data isolation, compliance grounding rules, and employment law frameworks.
Is this tool legal advice or representation?
No. The Wording Risk Checker provides objective communication compliance guidance and highlights potential retaliation, ADA, and FMLA wording risks based on standard US employment laws. It does not constitute legal representation or advice, and should not replace your corporate legal counsel or certified HR consultants.
How does the checker identify FMLA, ADA, and EEOC risk signals?
We use a structured AI prompt and scenario taxonomy to parse phrasing. The checker looks for temporal proximity, statements linking protected leave or accommodations to negative team impacts, performance criticism mixed with protected status, and aggressive tones that could be interpreted as retaliatory evidence.
Is my organization's data secure and private?
We use HTTPS in transit and account-scoped records. Scans may be saved for history, review records, exports, and audit trails. We do not use submitted text to train public AI models, and we recommend removing names, medical details, and other identifying personal data before scanning.
Who is the Wording Risk Checker built for?
It is custom-built for HR Generalists, People Managers, and Employment Consultants. HR teams use it to audit drafts sent by managers, while managers use it directly to write objective, professional attendance and performance documentation.
How many free scans do I get, and how do I upgrade?
All users get 3 free scans per day without an account. You can upgrade to a paid plan at any time via the billing area to get higher monthly scan ranges, saved history, exports, review workflows, and advanced policy grounding.
Can I integrate my company's specific HR policies?
SMB plans can use custom policy grounding for internal handbook text. Union-specific, state-specific, or high-stakes employment decisions should still be reviewed by your HR or legal team.
How does the Stripe-managed billing and refund process work?
All payments and subscriptions are processed securely via Stripe. We never see or store your credit card details. We offer a transparent 14-day refund window for subscription upgrades. You can cancel or manage your plan instantly via the Stripe customer portal.
What does the 'Dev Mode' or bypass authentication do?
Dev Mode is a local developer environment configuration that allows product managers and developers to preview all user and administrative features without setting up identity servers. No real authentication credentials are saved or transmitted in this mode.
Strict Data Privacy
We do not train compliance models using employee messages scanned here.